Floatbot

Floatbot is Omni-channel Customer engagement AI Chatbot platform with behavioral analysis.


DIY Chatbot with workflow and NLP support

  • Floatbot is DIY chatbot platform which enables creating chatbot workflow with Natural Language Processing. No coding knowledge is required to create a chatbot.

Omni-Channel

  • Floatbot can be integrated on various platforms with ease.

Behavioural Analysis

  • With the help of floatbot it becomes easy to analyse customer behaviour and their queries. Floatbot consist of sentiment analysis feature which helps business to audit the chatbot usage.

Switch to human agent

  • Floatbot facilitates automatic switch to live agent on fallback of chatbot. Customers need not to wait for response.

Transactions over chat – invoice your customers over chat

  • Customers can make transactions over chat with any business. Floatbot enables chatbot transactions.

iBeacon support for proximity marketing

  • Floatbot allows proximity marketing, engaging customers become easy with iBeacon supported chatbot.

E-Commerce over chat

  • Online business can also manage their store over chat with the help of floatbot.

Customer Engagement

  • Floatbot consists of features like broadcasting and behavioral analysis using which any business can increase customer engagement.

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